Refund policy

At Value Outfit, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

You may request a return within 14 days of receiving your order.

To be eligible for a return, your item must:

Please contact our support team before returning any item so we can provide the appropriate return instructions.

If your order arrives damaged, defective or you receive the wrong item, please contact us as soon as possible.

Including clear photos of the item will help us resolve the issue quickly.

Once your returned item has been received and inspected, we'll notify you of the outcome.

If your refund is approved, it will be processed as quickly as possible using your original payment method.

Please note that processing times may vary depending on your payment provider.

For hygiene and safety reasons, certain products may not be eligible for return.

Any exceptions will be clearly stated on the relevant product page.

If you have any questions regarding returns or refunds, please visit our Help Centre or contact our support team.

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Store Policies